Category Archives: Society

9-11 Terror Attack on USA & thoughts on terrorism

9-11 September 2001 -Terror attack on USA

What were you doing.. Eleven years ago ..on 11th of September 2001?  That was the morning when 2 hijacked passenger airplanes were crashed into the World Trading Centre in America, and another 1 was crashed into the Pentagon – America’s military HQ.

I was at work, as an Administrative Officer in the Immigration & Nationality Department.   It was just after lunch time, when the news had spread through our very small unit (about 8-10 of us max. It’s a big department now ). At first I wasn’t entirely sure what had had happened. And then we all realised that America had been attacked. As we worked in a Home Office,  a sort of unofficial panic spread – that what if the terrorists would attack the government buildings in UK…ie us?!!    Well, thankfully that did not happen (well, not for some years! And sadly it did happen to London in the other now well abbreviated  `7/7′ event).

This takes me back to some 25+ years ago, when back in Sri Lanka, my family & I were fleeing for our lives, as racism & racial violence against Tamil people was sweeping my native island (I was about 13 yrs). It takes me back to those panic stricken days, fears, terror and confusion. We did not know if we would survive or not then, so it doesn’t take me much to empathise with the people of America who on that fateful day of 11th September 2011, would have had confusion and fear…as their City was being attacked from air by not 1 or 2 but 4 airplanes!

And on that fateful day, myself and my family here in UK were fearing for the safety and lives of our own relatives who lived in New York, USA. We waited for ages to hear from them and were relieved to hear that they were well and safe.

I am sure some will argue that the lives lost on that day are nothing compared to the number of deaths that still occur every day in other parts of the world – even today.  But, on this day, 11 years on, as the people of America remember what they had lived through, my thoughts are with them. And in loss and pain, numbers do not matter – for every life lost matters.

One death does not equate to another death…or does it?   Here in lies the whole debate of the causes of terrorism, and justifications of terrorist acts  by those who employ it. No  one  is born evil, and I do not believe neither do those who become terrorists. But despair, conflicts, oppression, ongoing persecutions by other over-powering entities and authorities – can over time create the stimuli that pushes individuals to take up arms and rebel. And such rebellions do become extreme. We have only to look at the world at large now to realise it.

Sometimes, such rebellion is welcomed and even encouraged by other countries. Examples are how the USA and UK and much of the western nations were in support of the Egyptian, Iraqi and other middle-eastern world rebellions last year. It is only when some rebellions turn extreme, and attack us, that we suddenly condemn it, attack it back with all our might.

Coming from a race of people who have been persecuted in my native land, and having fled that land and sought asylum in the UK some 25+ years ago, I have perhaps some grey-ish ways of looking at these social issues. As I said, one death does not justify another. But I can understand on an emotive level, why some people take up arms. After all, don’t many of us look to Robin Hood..the ultimate Rebel?!  Social and political issues remain. Only bows, arrows and spears have changed…to missiles,  bullets and aircrafts that fly into Buildings!

Nearly 3,000 people ( including all 227 civilians and 19 hijackers aboard the four planes) had died on that day ..11th September 2011.  (At that time, the population of America was about 283 Million, and the approx number of births was 4 million!).  I am not trying to say that 3,000 deaths is nothing! But in other war torn countries, deaths  can be more than 3,000.

I bring this up to give perspective. And let me reiterate I am not at all in favor of any sort of terrorism that is killing innocent civilians. In some cases. it’s the entities that purport to be fighting terrorists who are the `hidden real terrorists’ – and it is their  killing actions hat reveal why others too up arms against them in the first place!

The 2,980 people who died in 9-11 attack were innocent victims – someone’s parents, siblings, teachers, mentors, lovers, partners, sons & daughters. That human loss can not be replaced or justified. But then, neither can all the other deaths in all the other wars around the world! And the rest don’t get a `9-11′ or a 7-7′ or some other fancy historical naming!   That is what enrages me!  In fairness, we should be marking every day of the year for that!  The 1-1, 1-2, 1-3.. and onwards for every single of the 365 days!

What we perhaps need is a `World human-death day’ to mark all those other nameless deaths.

-Mani Navasothy

British Druid Order Ritual used in London 2012 Paralympics closing ceremony!

Screen shot of closing Paralympic closing ceremony broadcast on 9th sept’12 -(c)Channel 4

Last night while watching the closing ceremony of the Paralympic 2012, many pagans around the UK (and possibly around the world) can not fail to have noticed the obvious `pagan elements’ in it.   Ex-Soldier Rory McKenzie (who had lost one leg due to raodside mine in Iraq) – stood on a stage high above the crowd in the Olympic stadium, wearing a leather jacket, and appearing to be `reading a book by hand’ (brail?)  spoke certain words.. calling to the spirits of Autumn, Winter, spring and Summer…and the energies of Water, Earth, Air & Fire.

“I call upon the Spirit of Summer. The spirit of fire, of energy of passion; spirit of the noonday sun, the heat of summer, vitality and abundance. 
I call upon the spirit of Winter. The spirit of earth, of the womb of creation; of the night and the snows of winter, deep roots and ancient stones. 
I call upon the spirit of Spring. The spirit of air, the breath of life; of sunrise, of new life and new growth. 
I call upon the spirit of Autumn. The spirit of water, of the ebb and flow of emotion; of open seas and running streams, of cleansing rain; spirit of the evening sun, of twilight and of Autumn.”

Rory then went on to talk about the Earth, Ancestors, Circle and more..

“The circle is unbroken,
The ancestors awoken.
May the songs of the Earth
and of her people ring true.
Hail to the Festival of the flame
of root and branch, tooth and claw,
fur and feather, of earth and sea and sky”

It now appears that those words were indeed taken from a special Druid Ritual, with permission – but that the Druid Order was sworn to secrecy by the Organisers of the Closing Ceremony..  so they could not reveal this news to any pagans..

Their blog http://www.druidry.co.uk/2012/09/09/bdo-ritual-in-paralympics-closing-ceremony/ gives full details of this as follows>

“We were sworn to secrecy beforehand, but Emma Restall Orr and I were approached by the organisers of the 2012 Paralympics closing ceremony with a surprising request. They wanted our permission to use parts of the gorsedd ritual we wrote in 1997. So, about 20 minutes into the ceremony, these words went out to 750 million people around the world, spoken by Rory Mackenzie on behalf of Help For Heroes..”- (GreyWolf)

 

-Mani Navasothy

Your Coffin: First and last place for peace from noise??

Here lies Silence.
Rest in Peace!

There is that old saying- Children should be seen and not heard! Remember that?

About 10 years ago, as modern society marched on towards personal freedom and better childcare systems, such a statement could bee seen as horrific and Victorian-Draconian attitude! It goes on a par with cruelty such as taking a 5 month old baby and stroking it’s genitals with wet towel to make him pee (I’ve done that to baby squirrels…not human babies!).

But world has gone crazy in the last 10 years!  Now every where I go, towns, cities, buses, trains, and neighbouring houses – children are just making noise!  Noise that is socially unacceptable!!  Play is absolutely fine, but they are just screeching, screaming, announcing their emotions and rights (“I got rights bruv”) in every frequency in every medium! And it’s one thing if they have earned this liberty (“Thas takin liberty ..innit?”). But Unlike Victorian Children,or the thousands of kids in 3rd world countries who are sold by family to earn a living, servant jobs, slave labour, or in best of scenario – going to work or digging local rubbish tips for things they can find and sell to earn a living-  these modern day i-pod carrying, loud obnoxious children of the western worlds have NOT worked hard or earned the right to be socially rebellious!

They get everything they want – either their parents give it, or they just rob some person in the streets (in their `gangs’) or bully other kids in school. I know – I’ve seen it during my time as a Secondary School Science Teacher!  (I’ve also seen good behaviour from under-privileged or moderately disabled kids in special schools..who appreciate the opportunity they are given.  I was a Voluntary Class room assistant in such a school for 6 months once, going every day!)

We now live in a noise-culture, where there is no such thing as privacy or whispering in a low voice in a bus. Oh No. People have to make every statement loud, to announce it to everyone. It’s this Celebrity culture too..  trying to live like Celebs, without having earned our way towards that position in society!

I have a large garden with wonderful Willow tree, ever greens…but seldom have time there – due to the noisy kids next door (and their parents shouting and arguing). My sister has a similar problem where she lives too – her next door neighbour entertains their thudding grandchildren who thump up and down the floors!  I can;t have peaceful journeys in trains, trams, buses…or streets.  I have to go really far into woods and parks, or come out to my own garden at very late hours when others have gone to bed – to enjoy scraped moments of silence and peace.

This Noisy world is getting Noisier.  and everyone is just quoting their `rights’.  What a joke!   And where will it end?

I worry that the only peace am going to get is either in a mountain in the Himalayas, or inside my own coffin when I finally die. Is that why they say, `Rest in Peace’?   It used to be the  last place for peace after a life of trials, but now a coffin seems the only place for peace ?

What do you think??

-Mani

here’s a link on Residential Noise Control  

Neighbourhood Tree-Wrangles & Law on High-Hedges

Cernnunos-Imperative (c) ManiNavasothy.2010

Just had a bit of an exchange with our `friendly’ (not) neighbours – you know the ones I have blogged about last year (yeap, the very same people who reached inside my garden and cut off our Willow tree branches!)

Last week, we got a `we are asking you nicely’ note through our door, that complained that our willow leaves are dropping into their garden again (erm, that’s what trees do in autumn!).  Not a great deal, as all over hanging branches have been cutoff by me. Just a few small twigs high above, that dangle on the boundary, and so drop a few leaves off – that’s all.  (If you want to see photos, I have them 🙂

The `friendly’ note ends with complaints about our evergreen trees closer to the house (first complaint about it ever!), and goes on about `right to light’. And then nicely suggests we look at council website, go to Citizens Advice bureau..before they (neighbours) take it to solicitors. A Wolfish  threat in sheep’s skin! (Yes, I already know about the law of tall hedges..  if 2m or over, they `can’ be a concern, and neighbours have to make all sorts of amicable approaches before taking it to the council, and even then trees don;t have to be cut to 2 meters! Talking about solicitors is not an `amicable’ approach!

Last time I had cut a large branch, and was planning to do more trimming, when they asked again. I had said it will be done soon with help of my friends (I am a 4-times shoulder dislocated guy..  I can;t just climb trees and cut them without due care..and we don;t have £300+ to call a tree surgeon!). On that very same day, they had violated our boundaries by reaching in and cutting not just lower branches, but quite high ones. Again, not the actions of an amicable approach.

They may have joy abusing each other with fights, shouting at their kids all the time, or recklessly off-loading their kids in the garden at every opportunity – not just summer holidays but every day. But they do not start ordering me about!

The Englishman’s house may be his castle, but the trees on my land are my kith & kin, and they are subjects of my Kingdom.  No body threatens or hacks them and things they can get away with it.

I will cut, trim ad maintain them – in my own time, in my own esoteric way.

And meanwhile, I’m calling on the Trees to protect themselves- bit like the Hobbits asking TreeBeards (Ents) to help in Lord of the Rings!! (am short enough to be a Hobbit..!).  I am just sick of people (neighbours, drunken hooligans in cities) damaging trees around them!

—————————-

here’s some info I found on council website- for others who may fear the Council or threats by your own neighbours. It’s not as scary as you  think. Council will only get involved after much efforts by the complainant.

How can the council help?
Local councils in England and Wales have powers to intervene in certain disputes over high hedges. Complaining to the council about your neighbour’s hedge is a last resort and before you go down this route you must try to resolve the issue with your neighbour amicably. You will have to show evidence of the efforts that you have made to reach an amicable solution, so make sure you keep records of correspondence.

Many councils make a charge for investigating a high hedge complaint. You can find a leaflet entitiled High Hedges: Complaining to the council on the DCLG website.

What sort of hedges are covered?
The legislation is restricted to certain types of hedges. In order for a complaint to be dealt with by the council the hedge must:

  • Be wholly or predominantly evergreen or semi-evergreen. This means it must retain some live foliage throughout the year. Beech hedges, for example, are excluded as although they often retain leaves throughout the winter, these leaves are dead and brown.
  • Consist of a line of two or more trees or shrubs. The legislation does not apply to single trees.
  • Be at least 2m in height. This is measured from natural ground level at the point at which the hedge is growing, usually on the hedge owners land.
  • Form a barrier to light or access.
  • Adversely affect your enjoyment of your property by virtue of its height. Problems related to hedge roots are specifically excluded.
  • What will the council do?
  • After verifying that you have made sufficient effort to resolve the problem amicably with your neighbour and that the hedge does come within the scope of the legislation, the council will set about investigating your complaint.

They will want to obtain statements from both you and your neighbours. They will visit the site to take detailed measurements of the hedge and garden and assess the condition of the hedge.”           [taken from:   Info on Tree Care – High Hedges]

-Mani

Prof.Stephen Hawking’s words in Paralympic 2012 opening ceremony

Screen shot of Prof.Stephen Hawking at London Paralympics 2012
(29Aug2012)

I have always been an admirer of Professor Stephen Hawking! Why wouldn’t I be, for (a) I am a fellow Physicist and have that in common with him, and (b) I once met him in the streets of Cambridge, during my University days on a trip over there.

I missed the first 20 minutes of the Opening Ceremony of the London 2012 Paralympic Games  earlier today. But the bits I saw were brilliant, emotive and inspiring. ..And here are the closing words by Stephen Hawking, who speaks about our differences, what’s important, and aspirations.

“The Paralympic Game is also about transforming the perceptions of the World. We are all different. There is no such thing as a standard or run of the mill human being – but we share the same spirit. What is important is that we have the ability to create. This creativity can take many form – from physical achievements to theoretical physics. However difficult life may seem, there is always something you can do, and succeed at.  The game provides an opportunity for athletes to excel, to stretch themselves and become outstanding in their fields. So let us begin to celebrate excellence, friendship and respect. Good luck to you all.”

-Proff.Stephen Hawking  (29Aug2012, London).

Interesting how he plays with words like `physical’ and `physics’.  Scientists strive to find `standard models’ or theories, to explain many things, and here is a Scientist who says that there are no such things as a `standard human’.  Being a disabled person (who was originally given 2 years to live but has lived many times that limit so far), Professor Hawking personally knows what it is to physically struggle, when he talks about opportunity to stretch and excel.

-Mani

Olympian Gods in Big Brother House- GT prediction comes true!

Gaian Times magazine #5 (Olympic special) – features article `Deity Dozen’ by Rose Dixon

What can I say, but very well done to our resident psychic Rose Dixon who has been contributing regularly to Gaian Times eco-magazine.

In the latest issue (#5, released 4th August’12) the Olympic Special,  Rose wrote a feature piece called `The Deity Dozen: An Audience with Big Brother 2012′.

Rose Dixon  begins by saying, 

“This is an imaginary scenario of what a programme could be like if the Olympian Family accepted the offer of going into The Big Brother House for 12 weeks to raise their profile in the 21st century”

It is imagined that they would do so because they want to prove that they are not old has-beens and that they have a part to play in modern society. Their peacock, owl and dove feathers have been ruffled a bit by the rising popularity of Vampires, Werewolves and Men in Black.

Big Brother thinks, in its infinite wisdom, that Gods and Goddesses should be able to stay in the house and work out their differences as they are made of sterner stuff than us mere humans. It would be interesting as they all bring their special qualities to the house..”

 

“Deity Dozen are in the House!” – graphic for the feature piece in GT#5

Rose then goes on to begin..

“The first housemate to enter is Zeus who is introduced as the Alpha Male, the big boss. His luxury item is a thunderbolt which he says he has a tendency to zap people with if they annoy him, which apparently is not very difficult. He punishes those who break oaths. He is married to Hera but is famous for his affairs which should be interesting in the house because there are cameras everywhere.

The presenter says that he would give a bit of background as they did not make an audition video.”

 

Well, today I was watching the Celebrity Big Brother on Channel 5 (around 9pm BST) and guess what?  There were Gods & Goddesses in Big Brother House!  It started with Zeus & Aphrodite, and as they tested the mortals, they began to choose one from each trials, to join them in Mount Olympus (another room with cctv to spy on mortals) as one of the Gods..

So far they had a `trial by elements’ (fire, water, earth & air) and the winner was made Aries god of war..and following another trial of mortals making sacrifices (of their luxury items, their vanity, their privacy, their food etc), another (who poured a bucket of fish slime over himself) was chosen as Poseidon God of the Seas.

Al I can say is, the prediction by Rose Dixon has come true. And Rose starts her own blog today…What a day to start!  She must be psychic…Oh yes,I forget…she is..:-)

Follow her blog at RoseDixon.net

-Mani

`Trial by Elements’ – ‘ in Big Brother House (Celeb Big Bro) 2012
Screen capture of Chan5 TV (28aug’12)

 

`Mount Olympus’ in Big Brother House (Celeb Big Bro) 2012
Screen capture of Chan5 TV (28aug’12)

A dedication to Neil Alden Armstrong – first man on the Moon

Official portrait of Neil Alden Armstrong – first man on the Moon (photo-NASA)

Neil Alden Armstrong, first man to step on the Moon, has died on saturday 25th August 2012, aged 82.  Born on 5th august’30…(A Leo!), he made the historic remarks, “That’s One small step for Man, a Giant Leap for mankind” – as he stepped on the moon, on 20th July 1969.

I have always been proud that I was born in the same year (1969) when  Man had landed on the Moon.. (I was a 4 month old fetus in my mother’s womb at the time of the lunar landing!)   Way back in Sri Lanka, in my boy-hood years, I used to have a reprint of a photograph..  not sure how I came by it..  probably got it from my father or an uncle .. It was the one of the 3 astronauts who had been to the moon!  It was one of those small possessions I had treasured.  (And here it is, that same photo.. below – thanks to NASA).

It’s not a deeply painful sadness, but sadness nevertheless – that I feel  that this man has dies yesterday. Many will know from reports, that Neil Armstrong shunned any sort of publicity for many decades, and only recently came out to do some speeches. Everyone has asked him what it’s like to have had that experience, and he’s given his answer so many hundred times..  but the real feelings he would have experienced – could have been expressed. I mean, how does one express the enormity of that…  the first human to step foot on another planet (!) other than Earth??!!

The Apollo 11 lunar landing mission crew, pictured from left to right, Neil A. Armstrong, commander; Michael Collins, command module pilot; and Edwin E. Aldrin Jr., lunar module pilot.   photo> NASA

And what is lost today is that most precious and unique `experience’ which none of us will ever have.. until another human sets foot on the next world…most likely Mars!!

I hope I live to see that day..

Meanwhile, I have collected together some statements about Neil Armstrong…by Buzz Aldrin (2nd man to walk on the moon!) and USA President Obama – first black american to become President of USA!

-Mani Navasothy

Statement from Buzz Aldrin, Apollo 11 lunar module pilot:

“I am very saddened to learn of the passing of Neil Armstrong today. Neil and I trained together as technical partners but were also good friends who will always be connected through our participation in the Apollo 11 mission. Whenever I look at the moon it reminds me of the moment over four decades ago when I realized that even though we were farther away from earth than two humans had ever been, we were not alone. Virtually the entire world took that memorable journey with us. I know I am joined by millions of others in mourning the passing of a true American hero and the best pilot I ever knew. My friend Neil took the small step but giant leap that changed the world and will forever be remembered as a landmark moment in human history. I had truly hoped that in 2019, we would be standing together along with our colleague Mike Collins to commemorate the 50th Anniversary of our moon landing. Regrettably, this is not to be. Neil will most certainly be there with us in spirit.

“On behalf of the Aldrin family, we extend our deepest condolences to Carol and the entire Armstrong family. I will miss my friend Neil as I know our fellow citizens and people around world will miss this foremost aviation and space pioneer.”

-Taken from NASA site > http://www.nasa.gov/topics/people/features/armstrong_statements.html

 

Statement by the President on the Passing of Neil Armstrong

“Michelle and I were deeply saddened to hear about the passing of Neil Armstrong. Neil was among the greatest of American heroes – not just of his time, but of all time. When he and his fellow crew members lifted off aboard Apollo 11 in 1969, they carried with them the aspirations of an entire nation. They set out to show the world that the American spirit can see beyond what seems unimaginable – that with enough drive and ingenuity, anything is possible. And when Neil stepped foot on the surface of the moon for the first time, he delivered a moment of human achievement that will never be forgotten. Today, Neil’s spirit of discovery lives on in all the men and women who have devoted their lives to exploring the unknown – including those who are ensuring that we reach higher and go further in space. That legacy will endure – sparked by a man who taught us the enormous power of one small step.” –

Taken from the official website of the Whitehouse> http://www.whitehouse.gov/the-press-office/2012/08/25/statement-president-passing-neil-armstrong 

Despair of a dedicated Counsellor in ToryLand

I saw this in the status update of a close friend in a social network site. She is a qualified Counsellor, a pagan, Trained Priestess of Avalon (in Glastonbury).. and has this to say about her volunteer work, the system and the State of things under our current Tory government.

-Mani

 

 

“Today, I have been pondering my own attitude to work and having a ‘job’. I am working as a counsellor with the bereaved, the dying and gypsy travellers, dancing in the edge places where not everyone would want to go, climbing into Cerridwen’s Cauldron and sitting with the pain. I love my work, I work hard, and I have trained hard to feel that I can do it well and yet all my work is unpaid (apart from a very few private clients) and I live on very little in order to continue the work that I love and which is so important in a disconnected world. At the same time, three of the six full time paid counsellors in my workplace have been made redundant. This is David Cameron’s ‘Big Society’ writ large; where vital work is done by volunteers who then can’t afford to live, are forced to claim benefits or live on the edge of poverty, and are made to feel ‘less’ because of that. The alternative is for only the well off to provide these services and there would be such a loss of beautiful diversity and connection between people if that happened.

The Tories may think that this is a good ‘trick’, getting lots of us to do ‘free’ work, feel awful about ourselves at the same time, and have no energy or will to question what’s going on. But I think that this will backfire because people are beginning to question what work and community and money/abundance actually means. The very thing that is meant to crush us may be what helps us free ourselves from this spell of capitalism and disconnection. 

In the meantime, I work as a counsellor and I am proud of it”   – JWS

(reproduced with my friend JWS)

The O2 customer service debacle

Here is a transcript of the `live chat’ between a friend of mine and O2 phone (customer service), regarding the PAC number. It’s a case of O2 giving the run-around..?!  This live-chat seems to have taken almost 2 hours (say my friend HJW, who is not at all a happy customer!)

-Mani

 

 

“Welcome to O2. Someone will be with you soon.
We’re really busy right now. Thanks for waiting.
You’re through to O2 : Sumy.
O2 : Sumy: Hi I’m O2 : Sumy. How can I help?
HJW: Hi, I want a Port Authorisation Code please (PAC). Thanks
O2 : Sumy: Sure, I’ll validate your account and assist you.
O2 : Sumy: Is 0778xxxxxxx the number you need help with?
HJW: Yes
O2 : Sumy: Can you tell me your full name as it is on your account?
HJW: HJW
O2 : Sumy: Please can you tell me the 3rd and 4th character of the answer to your security question?
HJW: a and d if I remember correctly…
O2 : Sumy: Your security answer starts with “U”.
HJW: OK, then it might be i and c
O2 : Sumy: Perfect.
O2 : Sumy: In your security details the answer is there but no security question. Would you like me to update it for you?
HJWd: No, don’t worry!
O2 : Sumy: Okay.
O2 : Sumy: Please wait while I transfer the chat to our support team. They’ll assist you further.
I’m just going to transfer you to O2 Shop.
We’re really busy right now. Thanks for waiting.
We’re really busy right now. Thanks for waiting.
We’re really busy right now. Thanks for waiting.
We’re really busy right now. Thanks for waiting.
We’re really busy right now. Thanks for waiting.
We’re really busy right now. Thanks for waiting.
We’re really busy right now. Thanks for waiting.
We’re really busy right now. Thanks for waiting.
You are now chatting with Rick at O2 Shop.
HJW: Hi, I urgently need a Port Authorisation Code please (PAC). Thanks.
Rick: Hi I’m Rick. How can I help?
HJW: Hi, I urgently need a Port Authorisation Code please (PAC). Thanks.
I’m just going to transfer you to O2 Service.
We’re really busy right now. Thanks for waiting.
You are now chatting with O2 : Dan at O2 Service.
O2 : Dan: Hi I’m O2 : Dan. How can I help?
O2 : Dan: Are you still there? What can I do for you?
HJW: Hi, I urgently need a Port Authorisation Code please (PAC). Thanks.
O2 : Dan: Sure.
O2 : Dan: I’ll be happy to help you.
O2 : Dan: Please help me with your number.
HJW: 0778xxxxxxx
O2 : Dan: Thanks.
O2 : Dan: Please can you tell me the 3rd and 4th character of the answer to your security question?
HJW: i and c
O2 : Dan: Thanks.
O2 : Dan: Can you tell me your full name as it is on your account?
HJW: HJW
O2 : Dan: Thanks.
O2 : Dan: Let me transfer this chat to the concerned team
I’m just going to transfer you to O2 Shop.
We’re really busy right now. Thanks for waiting.
We’re really busy right now. Thanks for waiting.
We’re really busy right now. Thanks for waiting.
We’re really busy right now. Thanks for waiting.
We’re really busy right now. Thanks for waiting.
We’re really busy right now. Thanks for waiting.
You are now chatting with Hannah at O2 Shop.
Hannah: Hi I’m Hannah. How can I help?
HJW: Hi, I urgently need a Port Authorisation Code please (PAC). Thanks. I keep being transferred from service to shop and back again….not happy. number 0778xxxxxxx  name HJW, and yes again i and c third and fourth letters of answer to security question…just trying to save time. PLEEEEASE don’t transfer me again!
Hannah: I’ll help you with it.
Hannah: Please allow me to check your account.
I’m just going to transfer you to O2 Service.
You are now chatting with O2 : Farhan at O2 Service.
O2 : Farhan: Please can you tell me the 3rd and 4th character of the answer to your security question?
O2 : Farhan: I’ll be happy to help you.
O2 : Farhan: Hi I’m O2 : Farhan. How can I help?
HJW: Hi, I urgently need a Port Authorisation Code please (PAC). Thanks. I keep being transferred from service to shop and back again….not happy. number 0778xxxxxxx name HJW, and yes again i and c third and fourth letters of answer to security question…just trying to save time. PLEEEEASE don’t transfer me again!I’ve now spoken to Sumy, Rick, Dan and now Hannah…
O2 : Farhan: Please online while I transfer you to our retention team as they’ll help you with the PAC code.
I’m just going to transfer you to O2 Shop.
We’re really busy right now. Thanks for waiting.
We’re really busy right now. Thanks for waiting.
We’re really busy right now. Thanks for waiting.
We’re really busy right now. Thanks for waiting.
We’re really busy right now. Thanks for waiting.
We’re really busy right now. Thanks for waiting.
You are now chatting with Di at O2 Shop.
Di: Hi I’m Di. How can I help?
HJW: Hi, I urgently need a Port Authorisation Code please (PAC). Thanks. I keep being transferred from service to shop and back again….not happy. number 0778xxxxxxx name HJW, and yes again i and c third and fourth letters of answer to security question…just trying to save time. PLEEEEASE don’t transfer me again!I’ve spoken to: Sumy, Rick, Dan, Hannah and now Farhan!!!
I’m just going to transfer you to O2 Service.
We’re really busy right now. Thanks for waiting.
You are now chatting with Nigel at O2 Service.
We’re putting you through to the right person, won’t be long.
You’re through to O2 : Finley.
We’re putting you through to the right person, won’t be long.
You’re through to O2 : Ryan.
O2 : Ryan: Are you still there? What can I do for you?
HJW: Hi, I urgently need a Port Authorisation Code please (PAC). Thanks. I keep being transferred from service to shop and back again….not happy. number 0778xxxxxxx name HJW, and yes again i and c third and fourth letters of answer to security question…just trying to save time. PLEEEEASE don’t transfer me again!I’ve spoken to: Sumy, Rick, Dan, Hannah and now Farhan!!! And lastly Diane, I now want to speak to a manager, someone in charge who can sort this crazy nightmare. Been on for at least an hour and I AM NOT GIVING UP TILL I GET MY PAC NUMBER.
HJW: are you still there?
O2 : Ryan is having technical problems and can’t chat. Hold on while we put you through to someone else.
You’re through to O2 : Arlen.
O2 : Arlen: I’ll just connect you to the support team and they will help you with this.
HJW: I’ve been here before….
I’m just going to transfer you to O2 Shop.
We’re really busy right now. Thanks for waiting.
We’re really busy right now. Thanks for waiting.
We’re really busy right now. Thanks for waiting.
We’re really busy right now. Thanks for waiting.
We’re really busy right now. Thanks for waiting.
You are now chatting with Rick at O2 Shop.
I’m just going to transfer you to O2 Service.
You are now chatting with O2 – Amily at O2 Service.
O2 – Amily: Hi I’m O2 – Amily. How can I help?
HJW: Hi, I urgently need a Port Authorisation Code please (PAC). Thanks. I keep being transferred from service to shop and back again….not happy. number 0778xxxxxxx name HJW, and yes again i and c third and fourth letters of answer to security question…just trying to save time. PLEEEEASE don’t transfer me again!I’ve spoken to: Sumy, Rick, Dan, Hannah and now Farhan!!! And lastly Diane, I now want to speak to a manager, someone in charge who can sort this crazy nightmare. Been on for at least an hour and I AM NOT GIVING UP TILL I GET MY PAC NUMBER.
O2 – Amily: I’m extremely sorry for the trouble you had to face.
O2 – Amily: Let me check your account and help you with this.
HJW: Please can I have a PAC number?
O2 – Amily: Please allow me a minute, while I transfer your chat to my retention team, they’ll help you with the PAC code.
I’m just going to transfer you to O2 Shop.
We’re really busy right now. Thanks for waiting.
You are now chatting with Merwyn at O2 Shop.
Merwyn: Hi I’m Merwyn. How can I help?

HJW: Hi, I urgently need a Port Authorisation Code please (PAC). Thanks. I keep being transferred from service to shop and back again….not happy. number 0778xxxxxxx name HJW, and yes again i and c third and fourth letters of answer to security question…just trying to save time. PLEEEEASE don’t transfer me again!I’ve spoken to: Sumy, Rick, Dan, Hannah and now Farhan!!! And lastly Diane, I now want to speak to a manager, someone in charge who can sort this crazy nightmare. Been on for at least an hour and I AM NOT GIVING UP TILL I GET MY PAC NUMBER. V fed up now, I shall cancel my contract asap in person and publicise the appalling experience I have had wherever possible…

Transferred to 02 service yet again – 2 hours of fun!!!”

(reproduced with my friend HJW’s permission)

Security powerless against Drug-users & drunkards outside Sutton Job Centre

Security powerless against Drug-users & drunkards outside Sutton Job Centre 

I am unemployed – that’s not a secret!  My last employment was running a 3 year Charity project `Employment Training for Tamils’  – for South London Tamil Welfare Group ( Charity based in Merton Borough and going on for 25 yrs). My project had funding from LDA: London Development Agency, worth about quarter of a Million Pounds!  I was Project Coordinator, and managed the 3-year project – which had it’s own office/ training centre in Mitcham. That’s the background.

So earlier today, I went to hand my fortnightly Job search, and to `sign-on’.

And as I entered the Job centre building (Sutton, Surrey), I saw 3-4 people just outside it, with beer cans in their hands and something else.

As I entered I could smell `weed’ in the air. It’s blooming hard to miss – even for an asthmatic like me who suffers from hayfever and often has a blocked nose.

After handing my job-search document, I approached the Security Guards – and asked them politely if they could do something about the people smoking dope outside and drinking. I asked them how can we – the rest of us get on and build a good future, with this sort of things going on!

The Guards (whom I happen to suddenly notice were wearing the now infamous brand that supplies Security for the London Olympics!!) told me they can’t do anything, as it’s outside.  They told me perhaps I should pop into the Local MP’s office nearby and lodge the matter.

It is quite appalling – and terribly pathetic and a sorry state of affair- that literally a foot outside a government Office such as Job Centre, local people can stand and drink beer and smoke drugs!  They are laughing in the face of the law and the government and the system.

There is a punch-line to this account.

Few hours later, I got a call from one of the ladies from the Job centre – asking me questions on my Job search. I answered all her questions, explaining how I keep record of my searches, and even the self-employment efforts I am making. She wasn’t bothered about those matters. I said I can stop recording those aspects – which after all is something I am doing under the support of the government’s `Work Programme’.  I referred to her as `you have sent me to it, so am reporting’.   And she said it’s not her but the government that sends me to that.

REALLY? Come on. I have worked in the Home Office (Immigration) for a whole 6-7 years fielding inquiries from the public – inland and foreign and while we Civil Servants are on duty – we ARE the face of the government. Nothing personal.  We represent it.

I know that the Job Centre staff represent the government. Do they know it?

What a bloody system… It excretes on the people who strive to do the `right thing’ and yet turns a blind eye to those who buck , mock and f**k the system.  Yeah, am angry. I phoned the Job centre and complained about the Officer who not only was patronizing, but actually hung up the call on me.  I had to, because, otherwise, it will be her word against mine, and I’ll be the one getting vilified for some make-shift behavioral problems.

-Mani